Linehaul tracking that stays visible between hubs
Line haul and direct injection save cost, but long gaps without scans make customers think nothing shipped. Tracklark fills those gaps.
Visibility across linehaulMerchant milestones before carrier injection. • Clear messaging during long transit gaps. • Injection confirmation when the carrier takes over.
Direct injection visibility · Gap-filling updates · Fewer WISMO tickets
Linehaul hides movement.
When scans pause for days, customers assume nothing is happening.
Linehaul and direct injection save cost but create long stretches with no scans. Customers often see label created and assume the order never left the warehouse. The silence leads to WISMO tickets, cancellations, and negative reviews. Internal teams spend time explaining movements that are not visible. The longer the gap, the more trust fades.
Days with no scans
Customers see label created and assume the order has not shipped.
Unclear handoffs
No confirmation when linehaul reaches the carrier hub.
Support overload
Teams answer the same shipment questions while loads move.
Keep movement visible from pickup to injection.
Clarify every step of the journey, even when carriers are quiet.
Tracklark shows pre-carrier milestones so movement is visible before injection. Clear messaging explains that the shipment is in linehaul transit between hubs. When the carrier takes over, injection confirmation appears immediately in the same timeline. Customers understand the journey even when scans are sparse. That transparency keeps support volume low and trust high.
Pre-carrier timeline
Tracklark shows order picked, departed, and in transit.
Gap-fill updates
Status logic explains what is happening during linehaul.
Injection milestones
Confirm carrier handoff and delivery progression.
Lower anxiety and fewer tickets.
Customers understand long-haul movement and trust the delivery promise.
Customers understand line haul movement between hubs.
Reduced support load during peak season.
More trust in your delivery commitments.
Make linehaul transparent
Keep customers confident while shipments move between hubs.