Branded tracking that keeps customers in your experience
Every non-personalized tracking page and carrier redirect is a missed chance to engage. Tracklark keeps tracking on-brand from confirmation to delivery.
What you controlYour logo, colors, and tone on the tracking page. • Promotions, loyalty, and support links stay visible. • Consistent status updates across email, SMS, and portal.
Keep customers on your domain · Engage after purchase · No carrier redirects
After checkout, most shoppers are sent to a carrier page that does not look or feel like your brand. The experience shifts from curated to generic in a single click. That gap makes it harder to reinforce trust or promote the next purchase. Customers who bounce to a carrier site are less likely to return to your store. Silence during delivery compounds the feeling that the brand has disappeared.
Tracklark keeps tracking on your domain with your logo, colors, and messaging. The same link powers email, SMS, and portal journeys so the experience stays consistent. You can surface help, loyalty, or reorder actions while the shipment is in motion. Clear status updates maintain confidence even when carriers are quiet. Delivery becomes a branded touchpoint instead of a handoff.
The brand breaks after checkout.
Generic carrier pages and silence during delivery erode trust and engagement.
Carrier redirects end the experience
Shoppers leave your site and rarely return after tracking.
Generic pages miss engagement
There is no space for offers, help, or reassurance.
Silence during delivery
Lack of proactive messaging creates uncertainty.
Keep the delivery journey on-brand.
Use a single tracking link that reflects your brand and keeps customers engaged.
Branded tracking page
Customize layout, messaging, and status labels to match your brand.
Marketing touchpoints
Surface reorder, loyalty, or support actions during delivery.
Unified messaging
One tracking link powers every channel and every update.
Stronger post-purchase engagement.
Make delivery part of your brand story instead of a handoff to carriers.
More return visits and repeat intent after delivery.
Higher trust and brand recall throughout the journey.
A consistent experience from confirmation to doorstep.
Own the tracking experience
Keep customers connected to your brand from the first update to delivery.